Lydbury Crescent Respite service in Kirkby has retained its “Good” rating following an inspection by the Care Quality Commission (CQC) in June 2023. The service was last inspected in 2017.
The service provides a short break service for up to five adults who have a learning and / or physical disability.
The CQC inspection process reviews how health and social care services provide people with safe, effective, compassionate and high-quality care.
The inspection as Lydbury Crescent Respite service focussed on how safe and well-led the service was and was rated Good in both areas with the service being rated Good overall.
During their time on site, the Inspector spoke directly with service users and their families, staff, the Registered Manager, and the Assistant and Operations and also inspected documents, files, processes, and the environment.
The feedback from service users was extremely positive and included:-
“I can’t wait to get here; I just love it”;
“All the staff are lovely and make it so nice”; and,
“I do all the things I like. I am very happy here.”
Feedback from family members was also positive:-
“They are all very good indeed, so accommodating”; and,
“They provide a very good service.”
Cllr Del Arnall, Cabinet Member for Adult Social Care, said “I’m delighted with this latest inspection outcome and that Lydbury Crescent Respite Service has maintained it’s “Good” rating. The service is extremely respected and valued within our communities and it provides invaluable support to adults with learning and / or physical disabilities and their families. Well done to the Registered Manager and the team for this achievement.”