Coronavirus: Help and support

Young people have created an animation to help others who may be feeling anxious due to Covid-19

Clinically Extremely Vulnerable residents are now eligible for additional support from their energy providers as they can now be included on the providers’ Priority Service Register.

The COVID-19 pandemic has presented many challenges for residents across Knowsley. With many coping with job losses, being furloughed, home…

New NO MORE Suicide website for Cheshire and Merseyside is a resource for people seeking suicide prevention information or support.

A new Every Mind Matters campaign has launched to support the nation’s mental health as half of adults say the pandemic has affected their mental health.

A further £2m fund to contribute to the costs of taxi licences has been announced by the Liverpool City Region…

Help is available to Knowsley families with no internet access, supporting children to continue their education at home during the…

A new £10m round of top-up grants will be made available for all 1,500 businesses supported by the first two…

With Knowsley currently having one of the highest Covid-19 infection rates in the country, peaking at over 1,400 cases per…

As the coronavirus pandemic continues a new campaign is encouraging us to look after our mental health by talking to…

If you’ve resolved to be healthier in 2021 there’s lots of tools and support to help you.

The 2021 Prince’s Trust Youth Index has revealed the devastating toll that the COVID-19 pandemic has taken on young people.…

Knowsley residents on a low income may be eligible for support with their water bill. The United Utilities Back on…

Images of substandard food parcels for children on free school meals are circulating online – but are not representative of what is happening in Knowsley.

A study has been launched in Knowsley to understand the impact of COVID-19 among Black, Asian and minority ethnic (BAME)…

Check out the support, resources and practical tips to help you look after your mental health.

The NHS has produced guidance for people who suspect they have coronavirus and need to self-isolate at home. The guide…

If you, or anyone in your household, starts to experience symptoms, it is important that you isolate and book a…

Eligible Knowsley-licensed taxi and private hire drivers can now apply for a one-off support payment from Knowsley Council. Knowsley-licensed drivers…

To help antibiotic resistance, antibiotics should only be taken when prescribed and never saved for later use or shared with others.

Eligible businesses forced to close as a result of the latest national lockdown and Tier 3 restrictions can now access…

If you are unable to travel to a test site, you can order a test to be delivered to your…

It’s all too easy for our drinking to creep up, particularly at times like this. Find ways to drink less and look after your mental health.

The first nine grants, totalling just over £29,000, have been paid as part of the Liverpool City Region Hospitality and Leisure emergency fund.

The Stay Alive app is designed to help both those who are having suicidal thoughts and those who are concerned about someone else who may be considering suicide.

That’s the message from Knowsley Council to its vulnerable residents as we move into a new national lockdown from Thursday…

The council’s Community Support and Volunteer Line on 0800 073 0043 is still here to help residents who are self isolating without support from family or friends and those facing financial hardship.

Knowsley Council has employed a team of Covid-19 Prevention and Support Officers to support its response to Covid-19. The 5…

The guidance for clinical vulnerable people has been updated to reflect Knowsley’s ‘very high’ tier-three alert level. There are a number of ways you can protect yourself, so make sure you follow the latest advice.

Guidance has been produced for parents and carers anxious about sending their child to school during the coronavirus pandemic. Knowsley…

Self Assessment tax customers in Knowsley can now apply online for additional support to help spread the cost of their…

People on low incomes may be eligible for a £500 payment if they are required to self-isolate. If you are…

If you need to self isolate in the coming weeks and months, Knowsley’s Community Support and Volunteer Line is here to help. You can call the freephone helpline on 0800 073 0043 for support if you are self-isolating and have no help from friends, family, or neighbours.

An adoptive family from Merseyside feature in a new national campaign highlighting most people have what it takes to be a good adoptive parent.

New NHS-approved guidance offers tips and advice for parents and carers on how to support children’s mental wellbeing.

United Utilities are providing additional support to their customers in Knowsley affected financially by COVID-19 and struggling with their water…

The last few months have put extra pressure and strains on our health and wellbeing, but support is available to…

During lockdown Emerging Futures, a not for profit organisation, supported Knowsley residents who live with a loved one who has issues with drugs or alcohol. The free support is still available and Knowsley now has two dedicated coaches.

The pandemic has put many additional stresses and strains on what are already busy lives. Some people have coped with the situation of staying at home, lockdown, being furloughed, home schooling children, having to stretch finances even further. However, others have struggled and they feel like their life is spiralling out of control.

Knowsley Council Leader Cllr Graham Morgan and his Cabinet have sent personal messages of thanks to the many individuals, volunteers, businesses and community groups who have supported Knowsley’s Community and Volunteer Hub during the Coronavirus crisis.

Mandatory MOT testing for vehicle owners will recommence from Saturday 1 August. In March, vehicle owners were granted a six-month…

With private companies offering antibody tests we are being reminded that these tests are not fully validated and do not test for immunity from Covid-19.

As lockdown measures continue to ease Knowsley Council is sharing information with residents to ensure they are following the latest…

What’s changed in your children’s eating habits during Covid19? Are they crazy for carrots and home cooking, or constantly craving crisps & chocolate? A new survey wants you to share your experience.

During the coronavirus pandemic Knowsley residents will be following the Government’s advice to stay at home as much as possible. However some people may be living with a loved one who has issues with drugs or alcohol.

Knowsley Council has asked GP Practices to send a text to all their patients who smoke as part of the Quit for Covid campaign.

Dr Sarah McNulty, Knowsley’s Director of Public Health, stresses the importance of test and trace to tackle Coronavirus. The NHS…

As mental health issues can made worse by the current pandemic, remember – it’s good to talk. If you need someone to turn to, here’s where a listening ear can be found.

Don’t struggle with mental health issues alone – here are some sources of help and support for people of all ages.

Open seven days a week the free bereavement helpline provides emotional support and practical information.

With test and trace being talked about a lot in the news, we explain exactly what it is and what it might mean for you.

Care homes in Knowsley will benefit from a £640,000 fund set up to help them absorb the cost of empty beds during the Covid-19 pandemic.

Knowsley Council has produced guidance for residents living in shared accommodation during the current Coronavirus pandemic. With the latest guidance…

Find out about the support available to carers this Carers Week 8-14 June.

Knowsley consumers who have tickets for cancelled flights, holidays and events must have their legal rights to a refund upheld,…

Measures announced to tackle coronavirus (COVID-19) have seen people’s day-to-day lives drastically altered.

Knowsley residents are being urged to look after their heart health during the coronavirus pandemic. Many people across the region…

We are shining the spotlight on the work of our Adult Social Care teams – showing the breadth of support…

We’re highlighting the range of support available to help mums in Knowsley breastfeed during lockdown as part of Breastfeeding Celebration Week

Are you thinking about your future? Are you looking for help and support? The Households into Work team is here for you.

During these challenging times it’s important that we look after our mental wellbeing and the kind to your mind campaign is designed to help us do that

If you need help as a result of the Coronavirus pandemic, Knowsley has an army of volunteers ready to help!

To help to support the council’s response to the Coronavirus outbreak and support vulnerable residents, its Adult Social Care team is providing vital services.

A book of remembrance has been launched for all those who have died as a result of the COVID-19 pandemic.

Residents displaying Covid-19 symptoms can be tested in a number of mobile testing units visiting the borough over the coming week and months.

Is your family eligible for help from a new £37m fund for low-income families with seriously ill or disabled children.

Anyone who is displaying Coronavirus symptoms is now eligible to book a test to find out if they have the virus. Find out how to do it.

There are lots of mental health and wellbeing resources to support you during Mental Health Awareness Week and throughout the coronavirus pandemic.

Knowsley’s Innovate Volunteering has played a key role in ensuring people facing hardship during the Coronavirus outbreak receive the help they need.

We are supporting the #QuitforCovid campaign as there has never been a more important time to quit smoking.

Morrisons – who are opening a new store in Kirkby town centre – have pledged to help the local community by supporting Knowsley’s Volunteer Hub.

Knowsley Council along with partner organisations across the Liverpool City Region have teamed up to launch a new domestic abuse campaign – telling anyone experiencing abuse during the Coronavirus pandemic: #YouAreNotAlone.

With the increased demand, you may notice some changes to your local pharmacy services, such as their opening times. Here’s what to expect.

Knowsley Council’s Trading Standards team is issuing advice to help to keep ‘bogus callers’ away and sharing the message ‘If in doubt, keep them out.’

Guide Dogs have launched a new phone line for people with sight loss and their families, to help support them during the coronavirus outbreak.

There is a range of bereavement support available including an NHS helpline, support for children and adults, as well as guidance with practical arrangements.

Adoption in Merseyside (AiM) funding will provide additional support for adoptive families during these challenging times.

With hundreds of you now signed up to help as volunteers in Knowsley, we’ve produced some FAQs to help answer any questions you may have.

Knowsley Council is offering additional financial support for the Adult Social Care system, which is under pressure as a result of COVID-19.

Knowsley Council has joined a national campaign to raise awareness of illegal money lenders (loan sharks) using the Coronavirus outbreak to prey on people.

A new campaign has been launched across the Liverpool City Region to ensure victims of domestic abuse know where to turn to for help and support.

A new mental health campaign has launched urging everyone to be ‘Kind to Your Mind’ during the Coronavirus pandemic. It aims to support the mental wellbeing of people living and working in Cheshire and Merseyside.

With the restrictions on going out extended, the council is reminding victims of domestic abuse about where and how to get help.

Are you self-employed?  Or supporting someone who is? The ‘Better Off Finance’ team at Citizens Advice Knowsley remain open and are working with existing and new clients by telephone and email.   

Cheshire & Merseyside NHS Trusts have launched new mental health helplines for people in need of mental health crisis support.

Residents aged over 70 and those eligible for a free flu jab, will be receiving a letter this week offering help & support from Knowsley Council and Knowsley CCG.

At this time, with many families at home together and parents trying to juggle work, childcare and home schooling, a “hints and top tips” document has been produced for parents / carers to help them through this challenging time.

From Friday, 10 April, NHS staff will be able to travel for free on buses and Merseyrail trains across the city region.

If you are experiencing domestic abuse, there is help available.

Knowsley Public Health has updated its 10 Ways to Wellbeing advice to help you and your family look after your mental health and wellbeing whilst staying at home.

Merseyside Police has advice for domestic abuse victims on using ‘999 silent solution’ telephone system in an emergency. Here is a message from them.

People struggling with their mental health during the Coronavirus outbreak will be offered additional online support and practical guidance to help them cope.

Keeping teenage children entertained and explaining the importance of social distancing can be difficult – here are some tips to help parents.

If you have any concerns about work arrangements and social distancing during the Coronavirus outbreak, here’s what to do.

Knowsley Council has introduced a new voucher scheme for Knowsley school children who receive free school meals.

In order to support residents who are ‘shopping local’ for essential supplies, the council has stopped all car parking charges in its town centres with immediate effect.

Sadly, Coronavirus scams are emerging. Here’s how to recognise one and avoid falling victim to it.

If you are worried about domestic abuse such as violence or coercive and controlling behaviour, help is at hand.

If you are worried about how you’ll pay your energy bill as a result of Coronavirus, or how you’ll get out to purchase top-ups for pre-payment meters, here’s the information you need.

If you need help with making a claim for Universal Credit or Employment Support Allowance, Knowsley FACE have set up remote Digital Support Sessions to support you.