Looking after your mental health is just as important as looking after your physical health, and there is a wide range of support available across the North West to help people at every stage of their mental health journey.
It’s important to know that while NHS 111 features a mental health option to get urgent support for anyone experiencing a mental health crisis, there are many other services available depending on the type of support you need.
From services for anxiety, stress and low mood, to community drop-in services, online support, medication advice, and specialist support for children and young people, help is available in a way that works for you.
Taking a moment to understand the different options can help you access the right support at the right time. Whether you need urgent help, someone to talk to today, ongoing support from your GP or mental health team, or online and text-based services, there are services ready to help.
Remember, you do not have to wait until you reach crisis point to seek support. Reaching out early can make a real difference to your mental health and wellbeing.
Find out more about the services available below, and the support that best meets your needs.
In an emergency
If someone is physically hurt or in immediate danger call 999 or go to your nearest A&E. Support will be available from both physical and mental health professionals.
Mental health crisis support
If you or someone you know is experiencing a mental health crisis, call NHS 111 and select the mental health option. Local mental health practitioners are available 24 hours a day, 7 days a week.
Need to speak to someone today?
Community drop-in services are available without a referral and can be contacted by phone or in person – find your local service at hubofhope.co.uk. You can also call Samaritans free on 116 123, or Childline on 0800 1111.
NHS Talking Therapies
If you or someone you know is feeling anxious, stressed or overwhelmed, NHS Talking Therapies can help. You can refer yourself – search online for ‘NHS Talking Therapies’ to find your local service.
For children and young people under age 16 – speak to your GP, school or parent/carer about support through local CAMHS services.
Help with mental health medication
From Monday to Friday, 9am – 5pm you contact your GP or mental health team. Out of hours and at weekends you can call NHS 111 and select the physical health option for medication support.
Text and online support
CALM webchat is available from 5pm to midnight every day. Search ‘CALM live chat’ online. You can also contact Qwell by visiting qwell.io.
Children and young people can visit kooth.com for free online mental health and wellbeing support.
Non-urgent support
If you already have a mental health team, contact them directly. Or if not, you can contact your GP. Getting support early can make a real difference.