Home Community and neighbourhoods Available support if you’re experiencing domestic abuse

Available support if you’re experiencing domestic abuse

by Alison Cornmell

Following the UN’s International Day for the Elimination of Violence Against Women and Girls (also known as ‘White Ribbon Day’) Knowsley Council is continuing to raise awareness of this important global issue and the support available to Knowsley residents who may be experiencing domestic abuse.

Here’s a helpful summary of advice and information about how you can find help and support:

Knowsley Council has a ‘quick exit’ button on all Knowsley News articles that share information on available domestic abuse support and advice. This offers victim/survivors the opportunity to quickly leave the webpage they’re looking at, taking them straight to Google with no way of pressing the ‘back button’ to see the previous website they were on.


ASK FOR ANI (Action Needed Immediately)
Victims of domestic abuse can now access support from thousands of pharmacies across the UK though the Ask for ANI scheme. The Ask for ANI (Action Needed Immediately) scheme allows those at risk or experiencing abuse to discreetly signal that they need help to access support. By asking for ANI, a trained pharmacy worker will offer a private space where they can understand if the victim needs to speak to the police or would like help to access support services such as a national or local domestic abuse helplines.



If you’re a Knowsley resident experiencing domestic abuse or you know someone who is, you are not alone, and help is available.

In an emergency please call 999, otherwise please contact:

Knowsley Multi-Agency Safeguarding Hub
Tel: 0151 443 2600


Knowsley Early Help Hub
Freephone helpline on 0800 073 0043 and ask for your information to be passed onto the Early Help Hub and one of our staff will call you back. Or you could complete the online form by clicking the ask for help and support on this link.


The First Step (Specialist Domestic Abuse Service)
Tel: 0151 548 3333
Website: www.thefirststep.org.uk

Further support is also offered by these national agencies:

victimcaremerseyside.org  (directory of services)

Women’s Aid | womensaid.org.uk | https://www.womensaid.org.uk/information-support/
National Domestic Violence Helpline: 0808 2000 247 (24 hours).

Worst Kept Secret Helpline:  0800 028 3398.

Refuge (includes information for men) | refuge.org.uk | 0808 200 0247 (24 hours)
The Men’s Advice Line, for male domestic abuse survivors – 0808 801 0327.

National LGBT+ Domestic Abuse Helpline – 0800 999 5428.

Samaritans (24/7 service) – 116 123.