Home Children and Young People Your Voice Matters, Let it Be Heard
POET survey logo with text: Your Voice Matters Let it be heard!

Your Voice Matters, Let it Be Heard

by Jonathan Kearney
Knowsley Council are constantly looking at new ways to gather valuable feedback to improve our services. This year, we’re introducing POET, a survey which aims to evaluate SEND (Special Educational Needs and Disabilites) and EHCP (Education Health and Care Plan) support you have received.

What is POET?

POET Stands for Personal Outcomes Evaluation Tool and is an annual survey for children and young people, parents and carers, and professionals with each group having their own survey to complete.

This is your opportunity to share your experiences and feedback on any SEND or EHCP support you have received to help us understand what works well and what doesn’t work well.

The survey only takes 10 minutes, and your responses are anonymously sent to ‘In Control’ which is a charity working with the Department for Education who set up the survey.

None of your responses or personal details are seen by the local authority.

Why should I complete POET?

The feedback you give will be used to develop and improve services, based on what matters to you.

POET is your opportunity to provide your views on what is working and what isn’t working and play an important part in shaping the future experiences of families.

How do I complete POET?

There are multiple ways to complete the survey. The easiest is to access the survey online via the links below:

You can also download a PDF of the survey for you to print, complete and post back to us.

If you don’t have access to a printer, you can request a copy of the survey be sent to you by emailing sendadmin@knowsley.gov.uk.

Completed paper copies should be sent to:

POET Survey
Knowsley Metropolitan Borough Council
PO Box 21
Archway Road
L36 9YU

Where can I find out more information?

You can find more information by visiting the Knowsley Local Offer.

You can contact us at send@knowsley.gov.uk or contact In Control at poet@in-control.org.uk.

If you would like to know more about the work of In Control or see previous Children and Young People’s POET reports you can visit their website at www.in-control.org.uk or contact them on 0121 474 5900.