Home Coronavirus: News and Advice Venues across Knowsley required to support new NHS COVID-19 App
A person scans a QR code using their mobile phone. Text on the image says: Venues in Knowsley must display a unique QR code to enable people to check in with the NHS Covid-19 App.

Venues across Knowsley required to support new NHS COVID-19 App

by Jonathan Kearney

Businesses including hospitality and leisure venues across Knowsley are now required to support the new NHS COVID-19 App by law.

Venues in the borough are required to display a unique QR code to enable customers and visitors to ‘check-in’ with the app.

Businesses face a £1,000 penalty if they fail to comply.

All businesses across the borough are encouraged to display a QR code to support the app, however the following types of venues now have a legal obligation:

  • hospitality services, including pubs, bars, restaurants and cafés
  • tourism and leisure services, including hotels, museums, cinemas and zoos
  • close contact services, including hairdressers, barbershops and tailors
  • facilities provided by Local Authorities, including town halls and civic centres for events, community centres, libraries and children’s centres

The COVID-19 App will support the NHS Test and Trace Programme and help track coronavirus on a more localised level.

It allows people to report symptoms, order a COVID-19 test, and check-in to venues by scanning the QR code.

You can register to receive a QR code for your business by email. You can then print out the poster to be placed in a prominent position within your premises.

Cllr Graham Morgan, Leader of Knowsley Council, recently wrote to all businesses across the borough urging them to support the new app.

Cllr Tony Brennan, Knowsley Council Cabinet Member for Regeneration and Economic Development, said: “As part of the Knowsley Better Together approach, everyone in the borough needs to come together to support this app, which will make it easier for the NHS to track the virus and ultimately help protect us all. If we follow the government advice and support the efforts of the NHS then ultimately we can help keep our businesses open safely without the need for more punitive measures.”

Businesses who are already using their own QR system must switch to the NHS Test and Trace QR code.  As well as supporting the app, all businesses must also make arrangements to maintain an alternative check-in method to collect the contact details of those who visit their premises, for example a handwritten register. Venues that do not offer an alternative means of recording contact details face a fine.

For more support on becoming COVID-secure visit https://www.gov.uk/coronavirus-business-reopening