Home Coronavirus: Community response “Tell others, we’re here to help”

“Tell others, we’re here to help”

by Gemma Melling

‘Tell others, we’re here to help,’ that’s the message to the Knowsley community encouraging them to tell others about the support available from the council’s Community Support and Volunteer Line.

While the helpline has received thousands of calls since its launch in March, helpline organisers want to ensure that even more people facing hardship reach out for support – and residents tell others about the helpline to ensure they get the help they need.

The helpline – 0800 073 0043 – was created to support people 70 or over, and those with underlying health conditions, as well as those who are self-isolating without support from family and friends, and people facing financial hardship.

Volunteers and community groups will help people by doing their shopping, walking their dog or even just calling them for a ‘check in and chat’. The helpline can also arrange for prescriptions to be picked up and delivered.

The campaign message will be promoted on posters and leaflets distributed to local community settings across Knowsley, as well as messages on social media and on the sides of refuse collection vehicles and banners.

Cllr Graham Morgan, Leader of Knowsley Council said: “The helpline is playing a vital role in ensuring older, vulnerable or isolated people receive the help they need and don’t experience unnecessary hardship during these unprecedented times. And I’d like to say a sincere ‘thank you’ to all the volunteers who have signed up to help, as well as the community organisations who continue to support our residents – their generosity of spirit and genuine desire to help our communities is truly humbling.

“While we’re receiving lots of calls to the helpline, we’re concerned that there may still be people who may not know about the help on offer. This campaign calls on residents to tell others about the helpline and let them know we’re here to help.”

Knowsley’s Freephone Community Support and Volunteer Line on 0800 073 0043 is open Monday to Friday, 9am – 5pm and 10am-2pm weekends and bank holidays. For further information visit: https://www.knowsleynews.co.uk/community-hub/.