Home Coronavirus: Help and support Free offer to help people stay safe and independent at home
Closeup of a Telecare wristband being worn

Free offer to help people stay safe and independent at home

by Gemma Melling

Telecare equipment helping people to stay safe and independent in their own homes is being offered on a 12 week free trial by Knowsley Council.

Telecare uses remote monitoring technology to alert support services if people have falls or other emergencies. Alarm calls are picked up by an operator who assesses the problem and organises help – as well as contacting families or carers.

Anyone getting involved with the trial is supplied with a lifeline alarm pendant and smoke alarm both connected to the 24/7 contact centre. Other sensors such as falls or flood detectors can also be provided free of charge following an assessment.

If a resident doesn’t want to keep the equipment after the 12 weeks, it will be removed free of charge. If the aids are still required, they will still be provided free of charge, but there will be a small monitoring charge of £1.11 per week for the pendant and falls detector.

The scheme is available to anyone who lives in Knowsley and has a long-term illness, sight or hearing loss or physical or learning disability. It is also available to support people who suffer with dementia, are at high risk of falling or just need help to remain living independently. Since the free trial was launched in March 2018, more than 780 new equipment users have signed up for the scheme. If you want to sign up, simply fill in the form on the council’s website.

Cllr Sean Donnelly, Knowsley Council’s Cabinet Member for Health and Social Care, said: “Telecare equipment offers individuals, their families and carers, security and peace of mind, and enables people to stay independent in their own home for as long as possible. Older people who use this equipment often avoid the impact and hassle of an ambulance call, attending A&E or even a hospital stay.

“We’re hoping lots of residents will contact us and get involved in the 12 week free trial. All they have to do is contact us on freephone 0800 073 0043, email us on assistive.technology@knowsley.gov.uk or visit www.knowsley.gov.uk.”