Home Latest news Support available through a Domestic Abuse Advocate

Support available through a Domestic Abuse Advocate

by Jonathan Kearney

Domestic abuse is a key priority for Knowsley Council and its partners. A range of support is provided to those seeking support to help them to escape the cycle of abuse.

Support is provided through the Council’s Domestic Abuse Advocates. We spoke to Caroline, who has been a Domestic Abuse Advocate for 5 years, to find out more about her role and the support she provides.

What support can residents expect if they are allocated a Domestic Abuse Advocate?

Prior to establishing contact with a client, an advocate will review whether contact is safe – can they be contacted on the phone, does the alleged perpetrator live at the property, does the contact need to be arranged via a third party such as a family member, friend or professional or does the initial contact need to be face to face?

Once the contact route is established, an advocate will make contact to review what help and support is required aligned to their circumstances.

Support can include information and advice on protective orders – an order to prevent someone living in your property or accessing the property and surrounding area – and legal and housing support which can include measures to make their homes safer (such as changing locks or having security lights installed) or temporary accommodation. Other support can include access to mental health support, counselling, debt management advice, employment support and drugs or alcohol misuse services.

Immediate safety planning is completed with every client, with a more in-depth plan developed over time, aligned to their needs and risks.

Clients will also be supported throughout the criminal justice process as well as accessing the Hope2Recovery programme, which enhances participants’ knowledge of domestic abuse and being able to move forward.

How long does the support last for?

Initially support is up to 12 weeks, however support is on a case-by-case basis with the majority of clients requiring more time.

How can people access support?

Referrals are via other agencies including the police or social care teams.

The main things is, you’re not alone and help and support is available. Remember, in an emergency, dial 999. For non-emergencies, contact:-

Knowsley Council Safer Communities Service (Specialist Domestic Abuse Service)
0151 443 2610
Enquiries.safercommunities@knowsley.gov.uk

 The First Step (Specialist Domestic Abuse Service)
0151 548 3333

 Knowsley Multi-Agency Safeguarding Hub
0151 443 2600

 Savera UK
0800 107 0726

 National Domestic violence Helpline
0808 2000 247

 Men’s Advice Line
0808 801 0327

 LGBT+ Domestic Abuse Helpline
0800 999 5428

 What feedback have you received about the support you’ve provided?

Clients are very complimentary about the support we provide to them. They feel listened to and appreciate someone being their advocate and their voice.