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Self-isolating? You might be able to claim financial support

by Guy Murphy

Self-isolating? You might be able to claim financial support

If you’ve been told isolate by NHS Test and Trace, or you’re the parent or guardian of a child who has been told to self-isolate, you might be able to get a payment of £500.

The payment, if you’re eligible, will made in addition to any benefits or Statutory Sick Pay that you receive.

If you’ve been told to self-isolate or tested positive

If you’ve been told to self-isolate by NHS Test and Trace because you’ve tested positive for coronavirus (COVID-19), been identified as a close contact of someone who has tested positive or been notified by the NHS COVID-19 app to self-isolate, you’re legally required to do so.

To support you during self-isolation, you could be eligible for a £500 Test and Trace Support Payment if you live in England and meet all the following criteria:

  • you’ve been told to stay at home and self-isolate by NHS Test and Trace or the NHS COVID-19 app, either because you’ve tested positive for COVID-19 or have recently been in close contact with someone who has tested positive
  • you’ve responded to messages from NHS Test and Trace and have provided any legally required information
  • you’re employed or self-employed
  • you’re unable to work from home and will lose income as a result of self-isolating
  • you’re currently receiving or are the partner of someone in the same household who is receiving, at least one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • income-based Employment and Support Allowance
    • income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit

If you’re not on one of these benefits, you could be eligible for a £500 discretionary payment if all the following apply:

  • you meet all the other criteria listed above
  • you’re on a low income
  • you will face financial hardship as a result of self-isolating

If you’re the parent or guardian of a child who’s been told to self-isolate

If you’re not legally required to self-isolate, but you are the parent or guardian of a child who has been told to self-isolate, you could be eligible for a £500 Test and Trace Support Payment or discretionary payment if all the following apply:

  • you’re the parent or guardian of a child in your household who is self-isolating, and you need to take time off work to care for them
  • your child is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan, normally attends an education or childcare setting, and has been told to self-isolate by NHS Test and Trace or by their education or childcare setting
  • you’re unable to work from home and will lose income because you have to care for your child while they are self-isolating
  • you meet all the other eligibility criteria for a Test and Trace Support Payment or discretionary payment

To apply for the Test and Trace Support Payment visit https://www.knowsley.gov.uk/residents/apply-for-test-and-trace-support-payment