If you need to report a missed bin collection, this should be done through the council’s website from Monday, 5 February 2018.
If you haven’t already registered for an online account, simply visit the council’s website and then click on ‘online services’ from the home page. Once registered, you can then report a missed bin collection by selecting ‘report a missed bin collection’.
If you need help to set up an account, Digital Champions are available in each of our One Stop Shops to guide you through the process. You can also use PCs or tablets in the One Stop Shops to help you to get online. Alternatively, you can select the ‘chat to an advisor’ option from the online services page between 9am and 5pm Monday to Friday.