We are shining the spotlight on the work of our Adult Social Care teams – showing the breadth of support they offer to our residents, which are needed more so now during the pandemic.
Last week we focussed on our community teams, Adult Provider Services and Safeguarding services. This week, our focus is on the Payment team, Care arrangers and Carers team.
The Adult Social Care Payments Team has been busy ensuring that all social care providers are paid promptly during the crisis to ensure they can continue to deliver much needed essential services. The team has also worked swiftly to introduce the new suite of support measures for social care providers, again to make sure residents receive the care they need without delay. This includes domiciliary care providers and nursing and residential homes.
The Care Arranger teams have played a vital role in ensuring that people who need care and support get it as quickly as possible. The team works with a variety of external social care providers to put in place care for those assessed as needing it. The team have been working hard to support the hospital discharge teams based in Whiston and Aintree hospitals to get people out of hospital as soon as they are able by making sure support packages are in place in their local community.
The Carers’ Team has been working hard with the Carers Centre to support informal carers in Knowsley who continue to provide essential care to their loved ones. The team has made sure everyone waiting for an assessment of their needs has had one. They have also managed to clear the backlog of assessments and provide support to everyone who needs it to help them continue in their caring roles.
The Carers’ team recently supported a carer who was self-isolating with her husband, who she cares for, to use her personal budget to purchase an IPad so that she could maintain social contact with the rest of her family at this time.
Councillor Sean Donnelly, Cabinet Member of Health and Social Care, said: “Our Adult Social Care services are needed more than ever during the current pandemic. I know from the feedback I receive that they are doing an amazing job and continuing to deliver the very best services in such challenging times. Well done and keep up the good work.”