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NHS scam calls

by Guy Murphy

Residents are being advised about cold-calling fraudsters who are claiming to be from the NHS and are attempting to get their hands on your personal data.

A new wave of scam calls uses automated messages to impersonate NHS receptionists and doctors, but they could be convincing enough for you to share sensitive data.

The calls appear to come from UK mobile numbers and the caller is actually an automated message telling you that you must update your GP record as it’s out of date, and you’re at risk of being removed from the surgery.

Some recipients of the call have reported being asked to press 1 to update their records, which will most likely prompt a request for personal data, such as names, addresses and NHS numbers.

The NHS has confirmed that it will never threaten to remove you from its patient list over the phone and will never ask for your financial information.

You can report instances of fraud involving the NHS on its website or by calling 0800 028 4060.

You can also report scam calls to Action Fraud (call 0300 123 2024).