Home Knowsley Council Need to contact the council?

Need to contact the council?

by Laura Johnston

Have you checked first to see if the matter can be dealt with online?

From reporting a pot hole, a missed bin collection or dog fouling through to booking a pest control visit or paying your Council Tax, you can do it on the council’s website. You can also sign up to receive your Council Tax bill electronically – helping you to go paperless at home and instantly be able to find your Council Tax bill.

Plus, you can contact the council on a day, time and location to suit you, there are no queues and it is free!

If you need help to get online or need help finding your way around the website, the online chat facility can help you (between the hours of 9am and 5pm on Monday, Tuesday, Thursday and Friday and 9am and 4pm on Wednesdays).  You can start an online chat on the ‘online services’ section of the website.  Plus there are digital champions in each of the One Stop Shops who will guide you through the online process.

If you haven’t already, discover what you can do online today.  More and more services are being developed to be available online so keep checking the council’s website for the latest updates.