Home Health Make your local pharmacy your first stop for minor illnesses
NHS poster of pharmacist advising patients to visit the pharmacy for minor illnesses

Make your local pharmacy your first stop for minor illnesses


A new campaign is reminding people about the great support available from pharmacies and how they are the best first port of call for coughs, colds, tummy troubles, aches and pains and other minor health concerns.

With most people living within easy reach of a pharmacy and with many pharmacies offering extended opening hours in the evenings and at weekends, pharmacy teams offer fast and convenient clinical support with no appointment needed.

This NHS latest ‘Help Us Help You’ campaign provides a reminder about the support available from your local pharmacy, especially for parents and carers of children aged three to 12 years old.

Community pharmacists and pharmacy technicians are qualified healthcare professionals who are the right people to see if you need clinical advice or over the counter medicines to help safely manage a wide range of minor health concerns.

Cllr Sean Donnelly, Knowsley Cabinet Member for Health and Social Care, said:

“Pharmacists are trained in managing minor illness, including coughs, colds, tummy troubles and teething as well as aches and pains. They really are the best first port of call for any minor health concerns. They can assess symptoms and recommend the best course of treatment or simply provide reassurance, for instance when a minor illness will get better on its own with a few days’ rest.


“Visiting the pharmacy is really convenient as no appointment is needed and if you prefer you can ask to use the private consultation room. Where necessary the pharmacy team can refer patients to further professional help.”

Using a pharmacy for minor health concerns will help free up GP time for more urgent appointments. Research shows that 27% of GP appointments in England could potentially be treated elsewhere and approximately 18 million of these could be treated through self-care and local pharmacies.

Find your nearest NHS pharmacy services and opening hours