Work to stop the spread of COVID-19 across the borough has taken another positive step forward with the successful establishment of a Local Track and Trace team.
The team, which went live on 6 October 2020, is managed through Knowsley Council’s Customer Service Contact Centre.
Local Track and Trace aims to make contact with people who the national tracers have been unable to successfully reach and establish who they have had contact with over the recent days
Engaging with Track and Trace on both a national and local level is extremely important. Since the programme went live, Local Track and Trace has received 1,500 names from the national system. If the team is unable to contact these names then there is an increased chance of them spreading the virus.
The team consists of redeployed Council staff and additional staff will be deployed from LIVV Housing and the Liverpool City Region to support the programme over the coming months.
Cllr Sean Donnelly, Cabinet Member for Health and Social Care, said: “I am delighted to see that positive partnership working between local agencies is having such a valuable impact on our fight against COVID-19.
“Having an effective local track and trace programme is crucial to our efforts to stopping the spread of the virus and ensuring that we keep the R rate down in our local communities. One way to do this is by ensuring people who need to self-isolate know they need to.
“I would ask everyone who tests positive for the virus, or receives a call from Track and Trace, to engage with the system, follow the guidelines and help us stop the spread.”
If you start to experience symptoms, it is important you and your household start to self-isolate and book a test. The main COVID-19 symptoms are a high temperature, a new continuous cough and a loss or change to your sense of smell or taste.
You can book a test online here or by calling 119. If your test is positive, engage with track and trace and help stop spread the spread.