Knowsley Library Service’s ‘Select and Collect’ borrowing service and PC access will resume on Thursday 3 December following the end of national lockdown.
Select and Collect, a new way to borrow books, will resume from Huyton, Kirkby and Halewood libraries as will computer access with a pre-booked appointment.
We are temporarily unable to offer this service at Prescot as the library is currently being used as a testing centre.
Select and Collect
You will be able to select (pre-order) books by phone, email or using the library online catalogue and the library staff will have your books ready to collect at a convenient time and date. Collection will be available from Huyton, Kirkby and Halewood branches.
Up to five books can be ordered and if the library staff are unable to supply your first choice of titles, they will supply a substitute if you are happy for them to do so. Loans will be for the usual three weeks.
The collection point will be located in the entrance to the library, where a staff member will have your books in a paper bag ready for you to pick-up.
All the books available to borrow are safe to handle as they will have been quarantined for 72 hours.
You can also return books to the drop off point at the entrance to Huyton, Kirkby and Halewood libraries. Fines or charges have been suspended so don’t worry about them being late.
Select and Collect is also available for children’s books. Under 12s should have their books collected by an adult.
Ordering your books
You can choose one of three ways to order your Select and Collect books:
- Phone Huyton Library on 0151 443 3734, Kirkby Library on 0151 443 4289, Halewood Library on 0151 443 2086 or Prescot Library on 0151 443 5101. Have your membership number to hand, and a member of staff will answer your call and take your requests
- Email Huyton Library; Kirkby Library or Halewood Library with your choice of titles, remembering to add your library membership number, and a member of staff will contact you to arrange a convenient collection date and time slot
- Via the online catalogue you can place a hold on your chosen books in the usual way by entering your membership and pin number. You will then be contacted to arrange a convenient collection date and time slot.
When you order online or by email please make sure your contact details are up to date so we can get back to you to arrange a convenient collection date and time slot.
Not already a member and wish to join?
You can either fill in an online registration form or phone 0151 443 3734 and the library staff can do it over the phone. You will be asked to bring in a form of ID to verify your address when you collect your books
If you’re currently only registered as an eBook user, this can be changed to a full membership giving you access to the full library service including Select and Collect.
Booking computer facilities
In addition to Select and Collect, customers will be able to book a session on Huyton, Kirkby or Halewood Library’s PCs. These will be time limited slots. To keep yourself, other customers and staff safe you will be required to wear a mask at all times and will be expected to clean the PC before and after your session with the cleaning materials provided. You will also be asked to complete a ‘Test and Trace’ contact form or scan the NHS QR code when you arrive to use a PC.
If you need to print anything off, the first three prints will be free of charge. Any additional prints will be charged at 10p each, and the correct change will be required for payment.
Don’t worry if you are not already a member as the library staff can set you up with an account over the phone so you are good to go before your session.
Cllr Aston, Knowsley Cabinet Member for Resources, said:
We can’t wait to welcome our customers back again and help you borrow books or provide free access to the libraries’ computers. We’ve had some really positive feedback on the new Select and Collect borrowing service so if you’ve not tried it yet I’d encourage you to browse the online catalogue and make a reservation as there are so many great titles to choose from.
“Our Home Delivery Service continues to be available, and don’t forget you can still access our eBooks and online family history resources from home.”
Home Delivery Service
If you’re not quite ready to come back because you are vulnerable or have access issues, we can offer you our home delivery service. The home delivery service offers a range of books including audio books and large print. Please email firstname.lastname@example.org or call 0151 443 3734 during opening times for more details and to register your interest.