The Knowsley Better Together Hardship Fund is once again changing lives and has stepped in to support two families who needed essential items.
We spoke to the mum of one of the families, who were identified as needing support through community group Flourish and Succeed. They were then able to refer the family to the appropriate agency who could provide the support needed.
Organisations, charities and community groups that are working closely in communities with vulnerable residents and families are able to identify those that need some support, without them having to ask for help. They then refer the resident or family through to the appropriate agency. This ensures residents are getting the right support at the right time. It could be for essential items such as food, toiletries, home costs and heating support through to debt and financial management advice.
In this latest case, the mum of five from Huyton had taken out a loan to buy essential items, paying back much more than she borrowed due to the loan amount plus interest.
The Huyton resident said: “I feel overwhelmed with the support I’ve been given.
”Not having to rely on loans is such a relief and a huge weight has been lifted from my shoulders. I’m no longer worrying and I can now concentrate on my children and family time.
“The support received through the Knowsley Better Together Hardship Fund has made a huge difference to my life.”
Cllr Jayne Aston, Cabinet Member for Resources, said: “We know that one support package doesn’t suit everyone and that’s why we are listening to our communities about the issues and challenges they have faced over the last 18 months and tailoring our support to their needs. Our £2.5m Knowsley Better Together Fund is making a positive difference in our communities.”
Residents are referred to the Knowsley Better Together Hardship Fund through partner agencies as well as the Council’s own Benefits service. You can find useful information around Financial advice and support, Benefits and Emergency Support Scheme.