Home Coronavirus: Help and support Help with water bills for residents whose income is affected by COVID-19

Help with water bills for residents whose income is affected by COVID-19

by Jonathan Kearney

United Utilities are providing additional support to their customers in Knowsley affected financially by COVID-19 and struggling with their water bills.

The ‘Back on Track’ scheme already helps customers on low incomes who receive benefits or tax credits to reduce their water bill.

United Utilities have extended the scheme to include customers who are in receipt of specific benefits and have been furloughed or made redundant due to coronavirus. United Utilities are reducing water bill payments up to the end of March 2021 to help these customers at this difficult time.

For further details about the scheme you can download the full application pack from the United Utilities website.

To apply, customers can either call United Utilities on 0800 072 6765 or compete the online form.