GP practices will be closed over the Bank Holiday and pharmacies will be either closed or have limited opening hours. NHS walk-in centres will be open over the Bank Holiday but operating at a reduced service.
Always call 999 if you or someone you know experiences a life-threatening physical or mental health emergency.
For all other medical help or advice on Monday 30 August, you should use the NHS 111 service.
Let’s work together to keep emergency services, including A&E, free for those who really need it.
If you’re unsure which service is right for you, go to www.111.nhs.uk where you can get medical advice and signposting to the most appropriate service.
You can also use the NHS 111 call centre where you can talk about your symptoms or concerns to a highly trained call handler.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For any minor ailments such as colds, sprains and strains and a sore throat visit the www.selfcareforum.org for information on how you can treat these.
Mental health crisis
Dealing with a mental health crisis or emergency is taken as seriously as a physical health emergency.
Our local Mental Health providers have a crisis helpline 24 hours a day, please contact them if you or a member of your family/friend have need urgent support.
If you live in Kirkby, or have a GP in Kirkby, call Merseycare on 0800 145 6570.
If you live anywhere else in Knowsley, call the North West Boroughs Healthcare crisis line on 0800 051 1508.
The Samaritans operate a free to call service 24 hours a day, 365 days a year, if you want to talk to someone in confidence.
Call them on 116 123 and then arrange to talk to a GP as soon as possible.
NHS walk-in centres
There are three walk-in centres in Knowsley, which are open 365 days a year.
Halewood, Huyton and Kirkby walk-in centres are currently operating from 10am to 6pm, seven days a week and can be accessed via a telephone triage and appointment system.
If you need to access the walk-in centre service, call your local walk-in centre below:
- Halewood – Tel: 0151 244 3533
- Huyton – Tel: 0151 244 3150
- St Chads (Kirkby) – Tel: 0151 244 3065
All calls will be triaged and given an appointment to be seen if needed.
We also recommend taking advantage of all the services available at your local pharmacy for any minor health-related concerns. Most pharmacies will have private consultation rooms where they can advise you on self-care treatments and give you advice on your medication.
Pharmacies open on Monday 30 August are:
|ASDA Pharmacy – Huyton Lane – Huyton||09:00-18:00|
|Boots – Cables Retail Park – Prescot||09:00-18:00|
|Kingsway Pharmacy – Kingsway Parade – Huyton||10:00-16:00|
|Stockbridge Pharmacy – The Croft – Stockbridge Village||10:00-12:00|
|Tesco Instore Pharmacy – Cables Retail Park – Prescot||09:00-18:00|
During the current situation, some services may be affected.
Below is a list of our provider organisations and the link to their service change website.
- North West Boroughs Healthcare: nwbh.nhs.uk/knowsley-service-changes
- Mersey Care: merseycare.nhs.uk/about-us/news/coronavirus-changes-to-mersey-cares-services/
- St Helens and Knowsley Teaching Hospitals: sthk.nhs.uk/about/information-about-the-coronavirus
- Liverpool Heart and Chest Hospital: lhch.nhs.uk/about-lhch/coronavirus-information-hub/
- Liverpool Women’s: liverpoolwomens.nhs.uk/covid19/
- Alder Hey: alderhey.nhs.uk/
- Aintree Hospital: aintreehospital.nhs.uk/your-visit/coronavirus-covid-19-important-information/
- Royal Liverpool and Broadgreen University Hospitals: liverpoolft.nhs.uk/news/coronavirus-covid-19/