Home Coronavirus: News and Advice How to contact the council online

How to contact the council online


During the current coronavirus outbreak, its more important than ever to know that you can access council services online.

Whatever service you need to access, you will find information on the Knowsley Council website.

You can report a number of issues to the council online including fly tipping, missed bin collections, pot holes, road issues, dog fouling, litter and faulty street lights. You can also book a bulky waste collection online as well as pay for your Council Tax.

If you are having trouble finding what you need, the council also has an online chat facility (during normal office hours only) where you can talk by instant message to a customer service advisor – this means you don’t have to waste time on the phone on hold.

If there are any disruption to services in the weeks and months ahead, you will find them here on Knowsley News.