Home Health Frontline Knowsley Council staff undergo suicide prevention training

Frontline Knowsley Council staff undergo suicide prevention training

by Guy Murphy

Knowing how to appropriately signpost someone who is in a mental health crisis can potentially be lifesaving. That is why Knowsley Council has provided training to frontline staff and is now urging residents to undertake a FREE online training course provided by Zero Suicide Alliance.

A total of fifty Knowsley Council employees from across Customer Services, Revenue and Benefits, Financial Inclusion and the Financial Assessment and Charging Team have undergone the targeted, tailored suicide prevention training which gives them the tools  to appropriately signpost residents to professional support services.

Delivered by specialists from Mersey Care NHS Foundation Trust, the training focused on risk factors and how to respond to individuals in crisis, including scenarios   tailored to their service areas so that they had an understanding of how to put the training into practice.

Frontline facing staff often have interactions with some of the Council’s most vulnerable residents and the aim of the training is to empower staff to able to respond appropriately and signpost them to support.

Dr Sarah McNulty, Director of Public Health at Knowsley Council said: “Through this training we know our frontline staff have an understanding of how to direct our residents to the most appropriate support.

“I would urge residents to also undertake the free Zero Suicide Alliance online training course which will give them the confidence to support those around them if they are in mental health crisis.

“Importantly, If you or someone you know are in mental health crisis and no longer feel able to cope or be in control of your situation and need urgent help, you can call the NHS Mental Health crisis line. NHS staff will then support you to get the help you need. Call freephone 0800 051 1508.”

Could you help others?

Everyone has issues that impact on how they are feeling and affect how they cope with their day-to-day lives – relationship issues, money, school or work worries. That is why It is important that as many people as possible know how to support a family member, friend, work colleague or even a stranger who is in crisis.

Zero Suicide Alliance and Mersey Care NHS Foundation Trust have developed an online training package to help to raise awareness of the important issue of suicide – something that could be preventable if people talk about it.

The FREE online training course covers the see, sign and signposting steps that residents can take if they ever find themselves in a situation where they need to support somebody and only takes 20 minutes to complete.

Knowsley Council is urging as many residents as possible to undertake the potentially life saving training.

To take part follow the link: online training

Mental health crisis support

If you are in mental health crisis and no longer feel able to cope or be in control of your situation and need urgent help, you can call the NHS Mental Health crisis line. NHS staff will then support you to get the help you need. Call freephone 0800 051 1508.

Mental Health support

Adults – support and advice helplines and services

 The services below can offer support to help look after your mental health or if you are concerned about someone you know.

  • Shout – offers confidential text messaging support for times when you need immediate support. The service is staffed by trained volunteers who will work with you to take your next steps towards feeling better. They can help with issues such as stress, anxiety and depression and are able to talk via text 24 hours a day. Simply text the word “REACH” to 85258. Find out more giveusashout.org/
  • Samaritans – a safe place to talk 24 hours a day about whatever is troubling you. Call 116 123 or find out more samaritans.org/
  • Talking Therapies – free NHS therapy for people with common mental health problems such as anxiety or depression, to help you change the way you feel by changing the way you think.  Online therapy accessible 24 hours a day, with weekly online support from a therapist or attend a six-week skills for wellbeing course. One-to-one therapy also available for those who need extra support. Find out more search online for Talking Therapies (Think Wellbeing) : Mersey Care NHS Foundation Trust
  • Listening Ear – provides face to face counselling support for people of all ages including children and young people.Call 0151 488 6648.  Find out more https://listening-ear.co.uk
  • Silver Line – for those aged 55 and over is a helpline which provides friendship, conversation and support. Free to call 24 hours a day on 0800 470 8090 from a mobile or landline. Find out more thesilverline.org.uk/
  • AMPARO – support for anyone affected by suicide. Call 0330 088 9255 or find out more amparo.org.uk/
  • StayAlive app – suicide prevention resource which provides accessible support including a safety plan and LifeBox where people can upload images or videos that remind them of their reasons to stay alive. The app is designed to help both those who are having suicidal thoughts and those who are concerned about someone else. Free to download on both iOS and Android devices.
  • Hub of Hope – mental health support database sharing information about local and national support. Find out more hubofhope.co.uk
  • Better Health, Every Mind Matters – expert advice and practical tips from the NHS to help you look after your mental health and wellbeing. Free personalised mental health action plan providing practical tips to help you deal with stress and anxiety, boost your mood, sleep better and feel more in control. You can also join an email support programme where you can get reminders, receive new tips and are encouraged to make looking after your mental wellbeing part of your everyday routine.

 Children and young people – support and advice helplines and services

 The agencies below can offer support to help you look after your own mental health or if you are concerned about someone you know.

  • Listening Ear – provides face to face counselling support for people of all ages including children and young people.Call 0151 488 6648.  Find out more https://listening-ear.co.uk
  • Young Minds – offers lots of practical tips and advice and real-life stories from other young people who have struggled with their mental health and how they got through it. Parents and carers who are concerned about their child’s mental health up to the age of 25 can get advice from the confidential helpline – call 0808 802 5544. Lines are open 9.30am to 4.00pm, Monday to Friday.  Webchat and email advice also available via the website find out more  youngminds.org.uk
  • Papyrus – for children and young people under the age of 35 who are experiencing thoughts of suicide, or anyone concerned about a young person. Call 0800 068 4141 or find out more papyrus-uk.org
  • Knowsley Child and Adolescent Mental Health Services (CAMHS) works with young people up to the age of 18 who have emotional, behavioural or mental health difficulties which are causing difficulties in their school, family or social life. Speak to your GP, health visitor, social worker or school health advisor who will be able to refer you into this specialist service.
  • Zuntold provides online and face to face counselling and support using the power of creative writing and books as therapy.   Available for young people aged 11-19 and up to age 25 for those with additional needs.  Find out more visit the website.