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Domestic abuse

Domestic abuse support still available

by Alison Cornmell

Knowsley Council is reminding communities that support is available to those residents who may be experiencing domestic abuse.

Throughout the pandemic, and as lockdown restrictions ease, residents have access to a range of support.

There are several ways you can find help if you need it:

In an emergency call 999

Ask for Ani
The Ask for ANI (Action Needed Immediately) scheme available in selected pharmacies allows those at risk or suffering from abuse to discreetly signal that they need help and access support. By asking for ANI, a trained pharmacy worker will offer a private space where they can understand if the victim needs to speak to the police or would like help to access support services such as a national or local domestic abuse helplines. You can read more here

Silent Solutions
This is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency. When somebody calls 999, an operator will ask which emergency service is required. If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency. (Please note, you must not dial 999 then press 55 immediately – the operator must be able to hear that there is somebody on the line prior to the pressing of the keys – if you can tap the headset or cough to make your presence known).

Thinking of Leaving?
At the moment leaving might feel particularly difficult and you might be worried about having to leave your home in an emergency. If possible, pack an emergency bag for you and your children and keep it somewhere safe. Try to include essential things such as medication, identification, money or cards and essential clothing for you and your children.

Due to self-isolation staying with family and friends might not be an option, but Knowsley Housing Solutions can be contacted to advise you on your options. Call 0151 443 2333 or email housingsolutions@knowsley.gov.uk

Support for Knowsley residents
If you are a Knowsley resident and are experiencing domestic abuse or believe someone you know is, please contact one of the following agencies:

Knowsley Multi-Agency Safeguarding Hub
Tel: 0151 443 2600

Knowsley Early Help Hub
Freephone helpline on 0800 073 0043 and ask for your information to be passed onto the Early Help Hub and one of our staff will call you back. Or you could complete the online form by clicking the ask for help and support on this link.

The First Step (Specialist Domestic Abuse Service)
Tel: 0151 548 3333
Website: www.thefirststep.org.uk