The UK is currently experiencing an outbreak of Coronavirus (Covid-19).
This is a new virus and as such, there is a lack of immunity within the population which means the virus spreads quickly. You are advised to keep yourself up to date with information about the latest spread of the virus and health guidance issued.
National measures are being taken to limit the spread of the virus and help as many people as possible to remain fit and well. In Knowsley, the council is working with a range of partners to ensure our plans are comprehensive and we are as prepared as we can be to deal with any local impact.
New: freephone number now launched in Knowsley: 0800 073 0043
The council has also set up a Community Support and Volunteer Line. It will help Knowsley residents who need additional support during the outbreak and also coordinate offers of help for those who are wanting to volunteer their time or services to help those in need in their local community.
Anyone needing support can call freephone 0800 073 0043 from 9am to 5pm, Monday to Friday and 10am to 2pm at weekends.
Here is all the latest information you need to know (updated 1.4.20 at 10.50am):
Coronavirus (Covid-19): What you need to know
- Always carry a tissue to catch coughs and sneezes and then bin the tissue.
- Regularly wash your hands (for at least 20 seconds) with soap and water or use a hand sanitiser to kill germs – particularly when you get home or into work, blow your nose, sneeze or cough, eat or handle food.
- Follow the Government’s advice to stay at home.
- Work from home if it is possible.
- The less time you spend with the people, the less chance there is of the infection spreading.
Guidance for those who need to self-isolateFollowing updated guidance from Government, anyone who is at increased risk of severe illness from coronavirus (COVID-19) are being advised to socially-distance for at least 12 weeks. This means that you should stay at home and avoid all face-to-face contact with other people, including friends and family for the next three months. However, the Government delivered a clear message that from Monday, 23 March, everyone should stay at home for the next three weeks (where possible).
Residents in one of the increased risk groups will be receiving a letter (during week commencing 23 March) informing you of the need to stay at home and giving you advice based on your specific circumstances, including details of the support that is available for you.
The Government has also issued guidance on what social distancing for older people and vulnerable adults means. This can be accessed on their website – www.gov.uk.
We understand that this may be difficult and frustrating for you but evidence shows that this is the best way to protect yourself from catching coronavirus (COVID-19).
There are some things that you can do to make it easier. These include:
- Plan ahead and think about what you will need in order to be able to stay at home.
- Ask your friends, family or neighbours for their help to access the things you will need to make your stay at home a success.
- Think about and plan how you can get access to food and other supplies such as medications that you will need during this period and use online services.
- Ask family, friends and neighbours to drop off anything you need or order supplies online, but make sure these are left outside your home for you to collect.
- Make sure that you keep in touch with family, friends and neighbours over the phone or through social media.
- Think about things you can do during your time at home. People who have successfully completed a period of staying at home have kept themselves busy with activities such as cooking, reading, online learning and watching films.
If you have care provided for you through Knowsley Council or NHS, this will continue as normal. Your health or social care provider will be asked to take additional precautions to make sure that you are protected.
If you have a scheduled hospital or other medical appointment during this period, talk to your practice or clinic to ensure you continue to receive the care you need and consider whether appointments can be postponed.
If at any time you do feel unwell, please telephone your GP for advice – don’t visit the GP or your local pharmacist – speak to them over the phone. You can also visit NHS 111 online. If you feel you may need hospital care, call NHS 111 or in an emergency, dial 999.
Supporting with worry and anxietyStaying at home can be a daunting and worrying time, but help and support is available to help you through the next few weeks.
The NHS' Every Mind Matters website has published useful guidance around looking after your mental health particularly whilst staying at home. It provides useful tips on planning ahead, keeping in touch with others and dealing with anxiety.
If you need support to stay at home during this time, Knowsley Council can help you.We are working with voluntary, community and faith sector groups, other public sector organisations and businesses to offer support to residents who are self-isolating for an extended period. If you don’t have anyone to help you during this time, you are not alone.
You can access support by calling the council’s freephone helpline on 0800 073 0043.The line is open Monday – Friday 9am–5pm and Saturday - Sunday 10am–2pm.
Leave an answerphone message outside these hours and we will return your call.
There will also be regularly updated information on the council’s website www.Knowsley.gov.uk and here on Knowsley News.
Anyone needing support can call freephone 0800 073 0043 from 9am to 5pm, Monday to Friday and 10am to 2pm at weekends.You can also fill in an online form to request help or make an offer to volunteer:
This helpline is available for:
- residents that may need additional support during the outbreak, such as vulnerable residents accessing food supplies.
- local businesses seeking advice or the latest Government information
- local businesses urgently seeking additional staff recruitment and residents looking for work – you can also contact Knowsley Works
- those wanting to volunteer their time and services to help those in need in their local community.
Support Knowsley FoodbankDuring the current coronavirus outbreak, Knowsley Foodbank is experiencing an increase in demand for support and needs your help. The Foodbank supports Knowsley residents in crisis by providing three days’ emergency food and support. While it may be difficult for you to donate food items you can donate to Knowsley Foodbank through their fundraising page or contact Knowsley Foodbank on 0151 482 6089. The Foodbank also needs more volunteer support in its main distribution centre in Huyton and with the delivery of food to families across the borough. If you are able to help contact Knowsley Foodbank on 0151 482 6089 or 07731 789794. Read more about the work of Knowsley Foodbank on the Knowsley Foodbank website or The Big Help Project website.
School closuresThe Government has announced that all schools in the UK will close to the vast majority of children after this Friday (20 March 2020) until further notice.
It is urging nurseries and colleges to do the same.
However - school provision will be maintained for some children
The Government has requested that schools remain open to children of 'key workers' (more details below) as well as to vulnerable children (defined by Government as being defined as being those under the care of a Social Worker or those with a specific health or educational care plans).
Schools in Knowsley are working hard to put in place provision for children who fall into the categories above and will have been in contact with you to ask whether you are a) eligible and b) have an essential need to send your child to school - i.e. you have NO other options. This is order to ensure schools are able to provide an adequate number of staff to look after children and to consider the health and safety of all concerned.
The Government has defined essential ‘key-workers’ as those working in:
- Health & Social care.
- Education & Childcare.
- Key public services – justice, charities, journalists, management of deceased, public service broadcasters.
- Local and national government only administrative occupations essential to delivery of COVID response or delivering essential public services.
- Food and other necessary goods – production, distribution, sales, medical.
- Public safety & national security – armed forces, fire & rescue, crime agency etc.
- Utilities communication and financial services.
Help for pupils who are eligible for Free School MealsIf your child is eligible for a free school meal, the council will help ensure he or she has access to food even whilst schools are closed to the vast majority of pupils.
Here’s how it will work in Knowsley:
Children still attending schools
If your child is still attending school (as the child of a key worker or are they meet the criteria set out by the Government) then they will still be provided with a free school meal from the school that they are attending on the days that they attend. All school kitchens remain open.
Support for pupils who are staying off school
The Government is still developing a national voucher scheme that will be rolled out. At the current time the date for this hasn’t been confirmed. But further details of how this will work will be announced shortly. It is likely to be a food voucher for £10 a week but the council are awaiting full details of this. Any applications for food vouchers will need to be done via your schools directly who will issue you with a voucher. This will likely be in the form of a physical voucher or an e-voucher. Your school will inform you when this is available.
What should I do in the meantime?
The school meals service has made provision to cater for all children who are entitled to a free school meal from Monday 23 March 2020 until the national scheme is launched. Packed lunches will be available for distribution from the following children’s centres between 12-1.30pm:
- The Star Children’s Centre - St Andrew’s View Tower Hill, Kirkby, L33 1ZF.
- The Eden Children’s Centre - Westvale Primary School, Melverley Road Westvale, Kirkby, L32 0RQ.
- The Pride Children’s Centre - 2 Simonswood Lane, Kirkby, L33 5YP.
- Jubilee Children’s Centre - Twig Lane, Huyton, L36 2LF.
- Hilltop Children’s Centre - Bedford Close, Huyton, L36 1XH.
- Southmead Children’s Centre - Sherwood Drive, Whiston, L35 3XZ.
- New Hutte Children and Families Hub - Lichfield Road, Halewood, L26 1TT.
- Stockbridge Village Leisure Centre(please note change of venue) - The Withens, L28 1AB - from 11.30am
When the voucher scheme is set up it is expected that electronic vouchers will be issued and you will can receive these through your mobile phone or computer but we are still waiting on further details on that from the Government.
Whilst we are waiting for that think about whether there anyone else who can collect the meal(s) on your behalf.
The council has launched a new Coronavirus Community Support and Volunteer Line. The helpline number is 0800 073 0043 and is for residents to use to ask for help and advice. We are working to build a team of volunteers who you may be able to use to deliver lunches whilst you are self-isolating.
What if my child is in a school outside Knowsley?
If you attend a school that is outside of the borough, you need to contact your school as they might have made alternative arrangements.
Here are some useful links to other organisations providing support
https://knowsley.foodbank.org.uk/ - Knowsley Foodbank
https://www.facebook.com/kirkbystorehouse - Kirkby foodbank
Pupils who were due to sit examsExams in May and June will not go ahead. Government will announce more information about what this will mean for those students soon. Parents and Carers should contact schools and nurseries directly with any queries.
View the latest Government guidance for businessesThe Government has published a new ‘one-stop shop’ page for advice to businesses on a range of issues related to Coronavirus.
Following updated guidance from Government on social distancing on Monday, March 23, 2020, a number of businesses must close immediately. A full list of those affected, and the exceptions, can be found on the Gov.uk website.
Business operating in contravention of the Health Protection (Coronavirus, Business Closures) Regulations 2020 will be committing an offence. Knowsley Council’s Environmental Health and Trading Standards officers will monitor compliance with these regulations, and businesses and premises that breach them will be subject to prohibition notices and fines.
Support from Knowsley CouncilKnowsley Council is here to ensure that businesses and individuals receive the correct advice, guidance and support. Knowsley Council’s Business Team works in partnership with Knowsley Chamber to help businesses understand the latest information available from Government, agencies and partners in relation to COVID-19.
Financial assistance is being made available to small businesses, those in the retail, hospitality and leisure sectors, as well as children's nurseries in Knowsley. You can view eligibility and apply online from the Knowsley Council website.
In the meantime, if you need any general business advice please contact Invest Knowsley on 0151 477 4000 or email firstname.lastname@example.org
A set of FAQs for Knowsley businesses has been developed and can be downloaded here.
Follow the latest Government advice on the Gov.uk website.
You can also view advice on the Knowsley Chamber website. You'll also find an online business to business noticeboard, where local companies can offer their support or seek help.
Business has a key role to play in helping the UK control the spread of this virus
It is absolutely vital that businesses understand their role in the wider collective action to reduce the transmission of COVID 19 amongst the population and also their duties towards employees
Clear guidance to businesses and employers has been produced and can be read here:
The key messages are detailed as follows:
- Businesses and workplaces should encourage their employees to work at home, wherever possible.
- If someone becomes unwell in the workplace with a new, continuous cough or a high temperature, they should be sent home and advised to follow the advice to stay at home.
- Employees should be reminded to wash their hands for 20 seconds more frequently and catch coughs and sneezes in tissues.
- Frequently clean and disinfect objects and surfaces that are touched regularly, using your standard cleaning products.
- Employees will need your support to adhere to the recommendation to stay at home to reduce the spread of coronavirus (COVID-19) to others.
- Those who follow advice to stay at home will be eligible for statutory sick pay (SSP) from the first day of their absence from work.
- Employers should use their discretion concerning the need for medical evidence for certification for employees who are unwell. This will allow GPs to focus on their patients.
- If evidence is required by an employer, those with symptoms of coronavirus can get an isolation note from NHS 111 online, and those who live with someone that has symptoms can get a note from the NHS website.
- Employees from defined vulnerable groups should be strongly advised and supported to stay at home and work from there if possible.
Council Tax helpIf you are currently in receipt of Council Tax Reduction the Government has announced a Hardship Scheme.
This means that Knowsley Council will be reducing your bill by £150.00. The details of how this will be done are still being finalised and you will find information here on Knowsley News soon. <
Help if you are worried about lost incomeIf you are an employee, read details about the Government’s Coronavirus Job Retention Scheme, which aims to protect 80% of wages (subject to conditions).
If you are self-employed, read more about the Government’s self-employment Income Support Scheme. There are also some FAQs relating to the scheme.
Claiming BenefitsUniversal Credit is a benefit from the Department for Work and Pensions for working age adults on a low income or who are out of work.
The quickest way to make a new claim for Universal Credit is online.
You can also contact the Department for Work and Pensions Universal Credit helpline on 0800 328 5644 for help with your claim. This line is very busy at the moment and wait times are long.
Citizens Advice run ‘Help to Claim’, a service helping people make new claims for Universal Credit. They offer support with the online application and can work with you until your first full payment is received.
The Department for Work and Pensions have changed some of the requirements usually in place when you make a claim for benefits, for example visits to the Jobcentre. Keep up to date by visiting their website.
How can I find out if I am eligible for Universal Credit?
How will the Coronavirus outbreak affect my claim for benefits?
Where can I get help to apply?
Can I speak with someone on the telephone? Yes – you can speak to Department of Work and Pensions Universal Credit Helpline 0800 328 5644 or Citizens Advice Help to Claim line 0800 144 8 144
If you need help making a claim for Universal Credit or Employment Support Allowance, Knowsley FACE (Knowsley Council’s Adult Education team) have set up remote Digital Support Sessions to help.
You can contact the Citizens Advice Knowsley ‘adviceline’ for telephone advice on 0300 330 9008. Webchat is also available on their website or you can email them email@example.com. Their telephone lines are busy and they recommend you email rather than call if you can.
Prescot and Whiston Community Advice Centre is also able to offer advice over the telephone. Call 0151 443 4639.
Who can I call locally for telephone advice? Citizens Advice ‘adviceline’ is available on 0300 330 9008 (if you are calling about a new claim for Universal Credit call their Help to Claim line instead on 0800 144 8 444)
Prescot and Whiston Advice Centre can answer telephone queries on 0151 443 4639
Can I email for advice, or check a website? Email firstname.lastname@example.org Visit www.citizensadviceknowsley.org.uk
National helpAdvice is confidential and free from all of the organisations listed:
Free confidential information and advice on benefits, grants and managing your money, with an online benefits calculator to work out what you could claim. Visit their website or, if you don’t have access to the internet call 0808 802 2000.
Money Advice Service
Free, clear and unbiased advice to help you manage your money. Visit their website or call 0800 138 7777 to speak with a trained advisor.
Free advice and guidance to manage debt. Call 0800 138 1111 or visit their website.
Free, confidential and independent advice on dealing with debt problems. Visit their website or call 0808 808 4000 for more information.
You may also find this guide from the Money Saving Expert helpful to understand what help you may be entitled to.
Benefit assessmentsTo help support the Government’s advice around social distancing, face-to-face benefit assessments will cease with immediate effect. However you can still contact the council by phone to speak about your benefit assessment. Please call 0151 489 6000.
Applications should still be made in the usual way through the council’s website. If you are unable to do this online, then call 0151 489 6000 - a benefit assessor will help you fill in the form.
Please note – if your query is related to help you need as a result of Coronavirus, please call our new Knowsley Community Support & Volunteer Line on 0800 073 0043. (9am-5pm Mon-Fri & 10am-2pm weekends.)If you can’t find what you’re looking for online and wish to speak to someone on the phone, you can find the council’s key service contacts below. Lines are open Monday, Tuesday, Thursday and Friday from 9am to 5pm, and Wednesdays from 9am to 4pm.
|Building control and dangerous buildings||0151 443 2380|
|Car parking, street lighting, traffic management and highways enquiries||0151 443 3100|
|Council Tax and 24-hour payment line||0151 443 4476|
|Education||0151 443 3232|
|Elections||0151 443 2222|
|Environmental services (includes bin collections, street cleaning, pest control, bulky item collections, clinical waste collections)||0151 443 2400|
|Financial Inclusion helpline||0151 443 3300|
|Home to School Transport||0151 443 2500|
|Housing advice and homelessness||0800 694 0280|
|Housing benefits||0151 443 4042|
|Knowsley emergency support scheme||0800 408 2014 or 0151 443 3200|
|Leisure||0151 443 2200|
|Licensing and dog wardens||0151 443 2300|
|Parking permit enquiries (APCOA)||0345 319 0430|
|Planning enquiries||0151 443 2381|
|Registrars||0151 443 2900|
|Social Services||0151 443 2600|
24 hour emergency contacts:
|Highways (includes footways and street lighting)||0151 443 3100|
|Homelessness||0800 694 0280|
|Knowsley Housing Trust repairs||0800 561 0007|
|Social services||0151 443 2600|
For emergencies between 5pm and 9am, you can call 0151 489 6000.
This means that all activity groups, lending services, face-to-face enquiries and access to computers will cease.
If you have items out on loan from the library there will be no overdue charges for those items.
Staff from the libraries are being redeployed to support other essential council services.
You can still borrow books and e-books online
The library website and online catalogue are available to access online. You can use this site to borrow eBooks and eAudioBooks as normal. If you are not already registered for this service, you can create an account by emailing your details to email@example.com.
If you are unable to access the internet for eBooks, you can also utilise our Home Delivery service by calling 0151 443 4202. Details of your delivery, whilst avoiding human contact will be discussed.
Keep in touch with the library service
You can also contact the library service with general enquiries via email or through their social media pages on Facebook and Twitter (just search for Knowsley Library Service.) All telephones will be redirected to a central contact number.
- 18 March – Special and Ordinary Council (6pm)
- 19 March – Merseyside Police and Crime Panel (11am)
- 19 March – Licensing Committee (6pm)
- 23 March – Governance and Audit Committee (6pm)
- 24 March – Sustainable Borough Scrutiny Committee (6pm)
- 25 March – Knowsley Better Together Board (9.30am)
- 26 March – Children’s Scrutiny Committee (6pm)
- 26 March – Special Planning Committee (5pm) PLEASE NOTE: This was originally planned to go ahead but now cancelled.
- 25 March – Cabinet (5pm)
Green Space Ranger ServicesUnfortunately, several forthcoming events organised by Knowsley Council’s Ranger service have been cancelled or postponed.
This includes activities that normally take place from any of the council’s Environment Centres or public parks and open spaces, including activities such as: Walking, Nordic Walking, Cycling, Volunteering, Conservation activities, clubs, Running activities, friends groups, Health activities.
We will update this page when normal activities can be resumed.
Weddings, civil partnerships and vow renewalsFollowing Government’s recent update on social distancing, all ceremonies to be held at the council’s Registration Office will now be cancelled until further notice. This will be for a minimum of 3 weeks and will be reviewed pending further updates from Government.
If you have a ceremony booked, a member of the Council's Registration Team will contact you as soon as possible to reschedule your ceremony. If you have any enquiries, please call 0151 443 5217
Registering births and giving notice of marriage or civil partnershipsFollowing the Government’s new measures introduced to manage the current Coronavirus outbreak, all Birth Registration and Notice of Marriage & Civil Partnership appointments are now deferred until after the pandemic period.
You can still make an application for Child Benefit or Universal Credit prior to the birth being registered.
For further information on how to claim, please visit the government’s website at www.gov.uk.
Additional information for people attending appointments
Registering a deathFrom Tuesday 31 March, all death registrations will only be processed over the telephone. No face-to-face service will be available for the period of the pandemic.
To register a death or for any associated enquiries, please call 0151 443 5217.
Many thanks for your understanding during this difficult time.
Ordering copies of certificatesThe Registrars is currently only accepting copy certificate applications ‘By Post’ at the present time. We politely ask that you do not visit Knowsley Register Office in person to make an application for your copy certificate. If you need a certificate urgently, please contact the Registrars for further advice.
Public transport in the Liverpool City RegionCity region transport operators have been reviewing services and timetables. They expect a reduction in passenger numbers due to people following the national advice not to travel and to work from home where possible. In order to continue to provide a resilient and appropriate level of service to support those who need to travel for essential reasons. You can expect the following changes:
Train servicesFrom Thursday 19 March, Merseyrail services will be running every 30 minutes on all lines from start of service. All trains will be made up of six-car carriages to keep the Liverpool City Region moving enable social distancing and ensure we are providing the most reliable service possible. Monday to Saturday services will be running from their regular start time with a 30-minute frequency, with services on Sundays staying the same. There are likely to be further amendments to the timetable over the coming weeks and customers should check before you travel. There may be changes to other train operators timetables and customers should direct before they travel. You can find the latest updates on their social media channels:
- Merseyrail @merseyrail
- Northern @northernassist
- Transpennine Express @TPEassist
- Avanti West Coast @avantiwestcoast
Bus servicesThere are some changes to the bus network with amended frequencies to meet reduced demand and some services suspended from operation. The main services affected in Knowsley at the moment are:
- 166/188 service (Belle Vale and Halewood Circulars) The 188 will cease to operate however the journeys that are made on the 188 can be made via the 166 service but they make take a little longer
- 258 service (Stockbridge Village to Huyton Bus Station) will cease to operate. This journey can be made via interchange at Page Moss so there is an alternative option for travel if the journey is necessary
Mersey FerriesMersey Ferries are running please keep checking the Mersey Ferries website and @merseytravel for the latest information.
Mersey TunnelsThe Queensway (Birkenhead) and Kingsway (Wallasey) Mersey Tunnels are currently open. You can also stay connected by visiting Mersytravel’s travel updates page.
Advice for passengersCustomers are also being encouraged to pay by contactless where they can and to use cash as a last resort to help reduce risk for drivers and other customers. People are also being strongly advised to follow Public Health England’s guidance to protect themselves and others that includes washing hands more regularly and thoroughly, particularly when arriving at home or work and before eating.
International travelFrom 17 March 2020, the Government is advising against all non-essential overseas travel. Read more on the Gov.uk website.
This is to support the Government’s advice around ‘social distancing’ in an attempt to help to stop the spread of Coronavirus. In addition, the closure will help to ensure that essential council services can continue, whilst also ensuring resources are diverted to supporting vulnerable residents.
Online content will be available on www.prescotmuseum.org.uk and www.facebook.com/knowsleygalleriesandmuseum
All art and creative writing classes for all ages at Kirkby Gallery have been postponed for the time being.
In the meantime, the Gallery are planning to create some online content - please visit their website for more information.
Current guidance from Public Health England advises that any personal waste (such as used tissues and cleaning cloths) from households where someone is showing symptoms of the Coronavirus should be stored securely in disposable rubbish bags. These should be placed into another bag, tied securely and kept from other waste for 72 hours before being put in your bin for collection. All other household waste can be disposed of as normal.
Bulky waste collections
In order to meet demand in other areas of the waste collection service, Knowsley Council’s bulky waste collection service will cease temporarily after Friday 3 April.
The team intends to fulfil all existing bookings but no new appointments will be available to book with immediate effect.
Waste and recycling centres (the tip)All Household Waste Recycling Centres across Merseyside are closed with immediate effect and until further notice.
Any updates to this information will be posted on the Home page of the MRWA website: and on their social media channels @MerseysideRWA and @GoRecycleRight.
Our cemeteries remain open however we are taking the difficult decision to introduce the following temporary changes:
- The Bereavement Service Office at Stretton Way will remain open between 8am and 12pm on Mondays and Thursdays only. To arrange for the delivery of paperwork and cheque payments bookings can be made by calling 0151 334 5231. Please note we are currently not accepting cash payments.
- Regrettably, we must now restrict attendance at funerals to a maximum of 10 people only (excluding funeral and cemetery staff).
- Until further notice you will not be able to pre-purchase a grave plot.
- We will not be issuing any new permits for stone masonry work on memorials. Only existing permits will be accepted.
- Knowsley Cemetery will remain locked to vehicle access with access arranged for funerals only. Car parking will be restricted to the cemetery car park. Pedestrian access will remain open at all times.
Please note the process for using a foodbank remains the same and residents should be referred by local organisations with a voucher. Only when a centre closes should a resident call a centre directly. Please do not visit the Foodbank in person if you have any symptoms or are self-isolating - ask someone else to pick up your food Make sure you check Knowsley Foodbank's Facebook page for the latest updates. Unfortunately the Foodbank at Page Moss Baptist church has had to close but Knowsley Foodbank is now running an extra session on a Friday 11am-2pm at St Andrew’s Church, 3 St Andrews View, Kirkby L33 1ZF.
This service will operate Mondays to Friday, 9am – 5pm.
Call the centre nearest to where you live on:
Huyton centre - 0151 443 5010 Halewood centre - 0151 443 2040 Kirkby centre on - 0151 443 4933.
Health visiting service for babies and children under 5Although Coronavirus has interrupted the delivery of baby clubs, Knowsley's Health Visitors are still working. If you have any worries about growth, feeding, or developmental niggles for your little one then you can still contact a Health Visitor using your regular contact number or, visit their website where you will find the phone number for your local area team.
School nursesIf you have a school-aged child and wish to contact the School Nurses, you will find their phone and email contacts on their website.
PharmaciesPharmacies in Knowsley may be operating different opening hours to usual - please check before setting off.
Walk in centresKnowsley walk-in centres are reducing their opening hours on a temporary basis in order to maintain safe services.
From Friday, 20 March, all three walk-in centres will be open 10am to 6pm, seven days a week. There will be no clinical staff at any of the three walk-in centre sites outside of the new reduced working hours.
The walk-in centres are delivered by North West Boroughs Healthcare NHS Foundation Trust, providing consultations, advice and treatment for minor injuries and illnesses.
Visit their website for more details and updates.
Knowsley Sexual Health ServiceSt Chad’s Clinic, Halewood Clinic and North Huyton Clinic are all currently closed, however, The Arch (Huyton) remains open.
Information and online STI testing is available online at https://www.sexualhealthknowsley.nhs.uk/. If you require contraception, call 0151 244 3580.
Other interruptions to service include:The Postural Stability classes delivered by NWBH have been cancelled owing to venue closures. They will be reinstated once things have returned to normal and participants will be notified.
The Healthy Knowsley Service are still taking referrals into the Healthy Lifestyle Hub and onto the Health Trainer Pathway. Clients who are 70 and over, or with an increased risk as outlined in the Government guidance are being offered a telephone review as an alternative. MECC Training Sessions are currently postponed.
The Children and Families Pathway delivered in schools and community are currently on hold due to recommendations on social distancing.
Weight Management groups delivered by Slimming World are on hold until further notice. Clients requesting Slimming World vouchers are being offered intermediate weight management advice from a Wellbeing Coach at the Healthy Lifestyle Hub and will be able to access Slimming World sessions later in the year with their vouchers.
For all residents wishing to continue to be physically active the Healthy Knowsley Hub can offer further help, advice and information by visiting their website www.healthyknowsley.co.uk.
Please check the website for more information about possible service changes and how to contact the service.
- Martin’s Deli
- Mike's Deli
- Neil Woolvine, butcher
- Cleaning & Household Products