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Changes to how you contact Knowsley Housing Trust

by Gemma Melling

From 1 April 2016, Knowsley Housing Trust (KHT) are no longer operating a face-to-face enquiry service at any of the council’s One Stop Shops.

You will still be able to pay rent by cash or card or cheques using the payment machines inside the council One Stop Shops in Halewood, Huyton, Kirkby and Prescot

KHT has taken the decision in order to reduce the organisation’s costs and encourage tenants to use alternative ways to get in touch.

However, if you are a tenant who lives in a KHT property you will still be able to contact them in a number of different ways.

How can I contact KHT?

  • Ring KHT on 0151 290 7000 between 8am to 8pm, Monday to Friday and also on Saturday mornings between 9.30am and 1pm
  • Use the automated customer portal on the KHT website at k-h-t.org to pay your rent, report repairs and anti-social behaviour and apply for homes
  • You can call KHT’s automated service on 0884 4557 8321 – you will need your 19 digit rent account number.

For more information, visit the KHT website at www.k-h-t.org or ring the KHT contact centre on 0151 290 7000.