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Cheshire & Merseyside Mental Health Crisis helplines

by Gemma Melling

Cheshire & Merseyside NHS Trusts have launched new mental health helplines for people in need of mental health crisis support.

Open 24 hours a day, seven-days a week, they are available to people of all ages including children and young people who need urgent mental health support.

The helplines are part of the NHS Long Term Plan to improve access to mental health support.

Originally due to go live next year, they have been fast-tracked to be available to support local people during the Covid-19 pandemic.

The helplines are now the first port of call for mental health help –operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to your local service.

A&E and 999 are not the best places to get help for the majority of mental health problems.

However still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.

In Knowsley, adults and children can call 01925 275 309 (North West Boroughs NHS Trust).