There’s now a confidential text messaging service for young people in Knowsley from the School Nursing Service (part of the 0-25 Service in Knowsley).
Young people aged 11 to 19 can access confidential advice, information, and support from school nurses via text – 07312 263254 – on a range of health and wellbeing issues, including anxiety, exam stress, relationships, bullying, friendships, mental health, sleeping, and self-harm.
ChatHealth does not replace face-to-face services, but it does make it easier for a young person to contact a School Nurse confidentially and anonymously. It also offers a way to get in touch for those who feel reluctant to talk about difficult or sensitive issues.
How ChatHealth works
ChatHealth is available between 9.00am and 5.00pm Monday to Friday (including school holidays and excluding Bank Holidays).
Anyone sending a text outside of these hours will receive an automated message with advice on where to get help if they require it urgently. When the service reopens, the sender will then receive a reply to the message.
Cllr Margaret Harvey, Knowsley Council Cabinet member for Children’s Services, said:
“Ensuring children and young people have access to the support they need is a priority for us.
“This confidential text messaging service is a great addition to the support available through the School Nursing Service, it offers a way for young people who may feel reluctant to talk about difficult or sensitive issues to get in touch.”