Home Knowsley Council Changes to the One Stop Shop opening hours

Changes to the One Stop Shop opening hours

by Laura Johnston

Due to the Government’s drastic funding cuts, Knowsley Council is having to find a further £14.8m of savings over the next three years. It has reviewed all of its services to see where savings can be made and in order to contribute to the savings, the opening hours for the One Stop Shops will be changing.

With effect from Monday, 3 April 2017, the One Stop Shops will be open as follows:-

• Huyton One Stop Shop – Monday to Friday, 10am to 4pm
• Kirkby One Stop Shop – Monday to Friday, 10am to 4pm
• Prescot One Stop Shop – Monday to Friday, 10am to 2pm
• Halewood One Stop Shop – Monday to Friday, 10am to 2pm

The latest time to book in to see an advisor will be 30 minutes prior to closing.

The reception areas in each of the One Stop Shops will still be open from 9am to 5pm to allow customers to use the PCs and self-serve payment machines, as well as managing the carpark and visitors attending the buildings for meetings.

In addition, the Contact Centre will remain open Monday to Friday, 9am to 5pm (except Wednesdays which are 9am to 4pm).

Remember, you can also contact the council online via  the council’s website.  It’s free, quick and easy and you can contact us at a time and place to suite you!  From finding out your next bin collection to reporting fly tipping or litter, to booking an appointment with the Registrar or paying your Council Tax, you can do it at www.knowsley.gov.uk with many more services due to be online over the coming months.