Knowsley Council’s Trading Standards Department is warning residents to be on their guard after reports of bogus callers operating in the Borough.
Reports have been received of a male caller claiming to be working for EE and asked for access to the home to check the fibre connection.
Enquiries with EE, who are now part of BT, have revealed that their representatives wouldn’t make this type of request.
Residents are advised to be wary of people who turn up unannounced – most genuine callers will have a pre-arranged appointment.
If in doubt, keep them out!
Bogus callers may claim to be working for a number of companies including the council, water, phone or energy companies. They could also say they are a nurse, doctor or even from the police. Bogus callers may say they need to come into your home or try to get you to go outside. They may try to distract you so they can steal your money. They can be male, female or even children.
If you are not sure who is at the door, do not open it. Check the identity of any caller. Confirm who they are by calling the company they work for by using the number from the telephone directory or from off one of your bills. Do not call a number provided by them.
If caller does not leave your property when asked to do so, call the police on 999.
If you suspect a crime call the police in an emergency or Trading Standards via the Citizens Advice Consumer Helpline on 0808 223 1133