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Scam alert

Be aware of Council Tax scam

by Gemma Melling

Residents across Knowsley are being advised of a Council Tax scam circulating via email and text.

The message claims to be from ‘Council Tax – GOV.UK’ and offers residents an opportunity apply for a Council Tax reduction, often specifying an amount you can save.

In addition, Council Tax scammers often tell residents that they have paid too much and that they are due a refund with the offer of claiming back the refund on your behalf.

The advice from Trading Standards is:

  • Do not click on any link in the email or text.
  • Delete it and is possible, block the sender.
  • Never provide personal information such as bank details or credit / debit card details.
  • Don’t be afraid to hang up if you get a telephone call.
  • Any offer of having your Council Tax band evaluated should be declined – you can get this done for free by contacting the Valuation Office.

Cllr Shelley Powell, Cabinet Member for Communities and Neighbourhoods, said: “We need to be extra vigilant during these challenging times. People unfortunately are preying on vulnerable people who may be tempted to take up the offer of having a Council Tax refund or better still, having someone claim it back on your behalf. My advice is simple – don’t take up the offer or provide any personal details.”

Information about Council Tax, discounts and reductions, is available on the council’s website.

If you do think you’ve been scammed, report it to Action Fraud on 0300 123 2040 and contact your bank immediately.