Knowsley Council and Merseyside Police have received some information suggesting that bogus cold callers may be visiting the homes of elderly residents in the area. In some cases, they are claiming to be there to discuss individual care needs or packages of support. When challenged, these individuals are not able to provide an ID badge.
All residents are advised to be careful and always ask for identification from anyone visiting your home. Anyone with any concerns should contact Merseyside Police by calling 101 or reporting online.
Merseyside Police also share the following advice to keep yourself safe:
- Always make sure visitors to your home are who they say they are by asking to see their identification.
- If you are unsure, check the identity of the caller by calling the company they say they are from using the number listed in the telephone directory.
- Remember to close and lock the back door before answering the front door to prevent anyone sneaking through an insecure door.
- Have a viewer or spy hole and a stout door chain fitted to your door.
- If the caller claims to be from the electricity, gas or water company, ask them to quote your customer reference number or password. A genuine caller from these companies will be able to quote these numbers.
- Water Boards no longer exist. It is an obsolete phrase used only by bogus callers.