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Scam alert

Avoid falling victim to bogus callers

by Alison Cornmell

Knowsley Council and Merseyside Police have received reports of bogus cold callers who are visiting the homes of elderly residents in the area – offering substandard gardening and other building repair work.

All residents are advised to be careful and always ask for identification from anyone visiting your home. Anyone with any concerns should contact Merseyside Police by calling 101 or reporting online.

Residents with elderly or vulnerable neighbours are also asked to stay alert and report any suspicious people or vehicles to Merseyside Police.

Merseyside Police has also shared the following advice to keep yourself safe:

  • Always make sure visitors to your home are who they say they are by asking to see their identification.
  • If you are unsure, check the identity of the caller by calling the company they say they are from using the number listed in the telephone directory.
  • Remember to close and lock the back door before answering the front door to prevent anyone sneaking through an insecure door.
  • Have a viewer or spy hole and a stout door chain fitted to your door.
  • If the caller claims to be from the electricity, gas or water company, ask them to quote your customer reference number or password. A genuine caller from these companies will be able to quote these numbers.
  • Water Boards no longer exist. It is an obsolete phrase used only by bogus callers.
  • If in any doubt, don’t engage any further with the company.

Further advice can also be found on the Action Fraud website. Click on the following links for information about Bogus Tradesperson Fraud and Doorstep fraud